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Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

The duration depends on the shipping method and the destination country.

Select the Account button in the upper-right corner of Owame.com

Contact us via email to change your shipping address.

If you are logged in to your account, use the orders navigation and select order tracking

No. We do not keep your credit information on file.

Your state or country will determine if sales tax and/or other fees will be charged.

We ship worldwide.

We may choose to ship separately or all in one box in order to save on shipping cost.

If you need to swap an item

Returns and Exchanges

Our return policy can be found in the link below 

RETURN

Please contact us via the contact link below

CONTACT US

We are sorry to hear that your item arrived damaged. Please contact us within 5 business days of receiving item via the contact link below

CONTACT US

Our return department will coordinate with you on where you should return your item. Once a return has been initiated, you will get an email from us with a return address.

You can reach us via 3 methods.

Please contact within 24 hrs to cancel your order.

Items can be pre-ordered pending, as long as it has a restocking date.

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On all orders

Easy 30 days returns

30 days money back guarantee

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